Refund policy

Thank you for your purchase. Please note that all digital products and service are non-refundable once the order is completed and delivered. Due to the nature of digital goods, we are unable to accept returns or offer refunds.

Support & Issues
If you encounter any problems with your digital product (such as download issues, corrupted files, or access problems), please contact us immediately at erxicheng@outlook.com. We will do our best to help resolve your issue and ensure you can access your purchase.

Exchanges
Since digital products cannot be returned, we also cannot offer direct exchanges. If you wish to purchase a different product, please make a new purchase.

European Union Consumers
For customers in the EU, please note that the 14-day cooling-off period does not apply to digital products delivered immediately after purchase, in accordance with EU consumer protection laws.

Contact Us
For any questions or assistance regarding your digital product, you can always reach us at erxicheng@outlook.com.